-
Fast Delivery
2–5 business days across Egypt
-
Free Shipping
On all orders over 600 EGP
-
Nationwide Coverage
We deliver to all cities and governorates
-
Safe & Secure
Carefully packed with love
Return Eligibility
You can return most unused items in their original packaging within 14 days of delivery. To be eligible for a return, your item must be:
- Unused and unopened
- In the same condition that you received it
- In the original packaging with all labels and seals intact
How to Return
Contact our customer care team within 14 days of receiving your order. We will guide you through the return process.
- Email us at hello@naravababy.com
- Chat with us on WhatsApp
Refunds
Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed within 5–7 business days to your original payment method.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need to exchange it for the same item, contact us.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us right away so we can make it right.
Non-Returnable Items
We cannot accept returns on:
- Opened personal care items, gift cards, or sale items
Questions?
Still not sure? Reach out to our support team and we'll be happy to help.